Smart HVAC Upgrade for a Multifamily Apartment in Campbell, CA

Smart HVAC Upgrade for a Multifamily Apartment in Campbell

Type of work performed: HVAC system replacement with ceiling-mounted indoor unit

Area of the apartment: 93 m²

Material/technique used: heat pump system with concealed ceiling cassette

Location: Campbell, California

An outdated HVAC system can significantly impact energy efficiency, occupant comfort, and operational costs in multifamily housing. In Campbell, California, our team was engaged to replace an aging system in a multifamily apartment complex with a modern, energy-efficient solution from Carrier.

The original HVAC system in the apartment had become inefficient and unreliable, causing uneven indoor temperatures and elevated utility costs. The client sought a quiet, high-performance replacement that would improve air distribution without compromising interior aesthetics or requiring extensive structural modifications.

One of the primary challenges was the limited ceiling space available for system integration. To address this, we selected a Carrier multi-split heat pump system equipped with a low-profile ceiling cassette. This configuration ensured optimal airflow distribution throughout the apartment while maintaining a minimal visual footprint.

Our installation process began with the removal of the legacy unit, followed by the deployment of the new Carrier outdoor heat pump, placed discreetly behind the building. The indoor unit was integrated into the ceiling cavity, providing centralized and unobtrusive climate control. This design allowed for zoned temperature regulation and consistent thermal comfort.

Following the installation, the apartment experienced a measurable increase in energy efficiency—HVAC-related energy consumption was reduced by approximately 30%, resulting in substantial cost savings. Noise levels were also significantly decreased due to the advanced design of the Carrier equipment.

The Carrier ceiling-mounted heat pump system was selected for its compact form factor, energy efficiency, and reliability. It utilizes variable-speed compressor technology to maintain consistent temperatures with reduced energy demand, contributing to long-term savings and environmental benefits.

A key addition to this project was the Nest Learning Thermostat, a smart, self-learning device designed to streamline indoor climate control. This wireless electronic thermostat automatically adjusts to household temperature preferences, learning and programming itself within days. With built-in Wi-Fi, users can remotely monitor and manage settings via smartphone, tablet, or desktop, making it convenient and efficient.

The thermostat optimizes energy consumption by detecting occupancy and switching to energy-saving mode when no one is home. It features integrated sensors for temperature, humidity, motion, and ambient light, ensuring precise comfort control. Suitable for a wide range of heating systems—including HVAC units, gas, electric, oil, and heat pumps—it also supports multi-zone applications.

Its intuitive circular design fits discreetly into various interiors, and the Airwave feature continues cooling even after the AC cycles off, reducing compressor usage. By installing the Nest thermostat, the property gained enhanced comfort control, improved system efficiency, and further reductions in energy usage.

For continued system performance, we recommend routine maintenance, including seasonal inspections, air filter replacement, and refrigerant level checks. These steps help ensure optimal operation and longevity.

Phone: (408) 733-2000

Email: info@airandplumbing.com

If you are considering upgrading the HVAC system in your residential or multifamily property, contact our team to learn more about advanced heat pump solutions tailored to the California climate and building code requirements.

Air & Plumbing Systems
4.8
Based on 205 Reviews
Nina G.
Nina G.
2026-09-02 15:45:53
Responsive communication and fast service for a heat pump installation. Very knowledgeable about heat pumps. read more
Erdem A.
Erdem A.
2026-08-31 08:43:37
I replaced my HVAC/AC last month with them. I did my research and pick this company among 4-5 different option. I was unsure if they would deliver high… read more
Peter O.
Peter O.
2026-08-26 10:23:35
We had a heat pump water heater installed. Their quote was competitive. Their install was prompt and well done. They took care of the permit. read more
Elcee V.
Elcee V.
2026-08-07 18:56:47
Needed to get an AC unit replaced and they did it within two days! Very good, honest HVAC experts. Can’t recommend enough. read more
Violeta A.
Violeta A.
2026-08-03 17:13:49
Very disappointed, this guy came didn’t introduced himself and came with no tools and visually check at first and claimed everything is good. He kept asking… read more
Bella M.
Bella M.
2026-08-03 14:53:33
Quick service, professional and competitive prices. I had my AC broke down, and A&P sent a technician first thing in the morning, who quickly diagnosed the… read more
Henry S.
Henry S.
2026-06-22 16:46:20
Alex helped me diagnose my issue without spending too much money. I appreciate the help. read more
Lili L.
Lili L.
2026-06-13 09:53:24
We hired Air & Plumbing to help with replacing a 100 gallon water heater last month. Mark and his team are very knowledgeable, professional and friendly…. read more
Scott R.
Scott R.
2026-06-13 08:42:46
Friendly and very knowledgeable. Work was done on-time with no surprises. Quote was a good deal less than competing quotes. Definitely would go to A&P again! read more
Yelena S.
Yelena S.
2026-06-12 20:04:24
Thank you very much!Our AC broke last night and we were looking for emergency appointment to fix it. After chatting on Yelp assistant, air and Plumbing… read more
Armand C.
Armand C.
2026-06-12 14:17:32
Stephen and Andrii were great! Prompt, courteous and fixed my AC unit at a reasonable cost. Highly recommended. read more
Mathew M.
Mathew M.
2026-05-31 11:11:08
We contacted Mark, told him we needed an air duct line replaced in our HVAC system. He quoted a price over the phone and said he could have a technician out… read more
Yan Z.
Yan Z.
2026-05-21 00:07:09
Mark was great to work with. He always responded quickly, was very patient, and he helped communicate with the tenant multiple times throughout the process,… read more
Virginia N.
Virginia N.
2026-05-14 19:08:53
Every time I’ve called for help Mark has responded quickly and his techs solved the problem. Very honest and experienced people. read more
K. B.
K. B.
2026-04-22 06:54:01
Hired Air & Plumbing for my HVAC diagnosis and replacement. Will update review on competion. read more
Aryan M.
Aryan M.
2026-04-06 19:02:24
I recently worked with Air and Plumbing Systems Inc for a complete HVAC system upgrade from an old furnace to an all-electric heat pump and air handler…. read more
Frank A.
Frank A.
2026-04-02 10:35:14
Great, professional installers. On time and on budget. They replaced my HVAC system and moved it to the attic. They also installed a tankless water heater…. read more
Albert G.
Albert G.
2026-03-21 13:32:05
As goood as it gets! called 8PM and asked to fix the problem which other AC company failed to fix on time. Was done by 10am next day! Appreciated and highly… read more
Lisa C.
Lisa C.
2026-02-11 12:48:10
Great service! Friendly, fast, put in a new hot water heater for us and we didn’t even need to be home, since it’s on the side of our house. Will definitely… read more
Charles C.
Charles C.
2026-02-05 15:16:51
We had a great experience working with Air and Plumbing Systems. They replaced our gas furnace and central A/C with a Heat Pump system (indoor and outdoor… read more
Mark T.
Mark T.
2025-12-31 11:35:51
I had my furnace of 15 years fail due to a cracked heat exchanger. On Monday Dec 22nd, I had contacted the company that originally installed it to price out… read more
Andrew B.
Andrew B.
2025-12-30 14:24:04
Mark handled my gas water heater replacement with a heat pump water heater. Mark is very professional and prompt handling my questions and installation… read more
Donald S.
Donald S.
2025-12-17 16:04:16
When I requested bids to replace a water heater, Air and Plumbing was the first one to come out to make a bid. Their bid for replacing a gas water heater… read more
Paul N.
Paul N.
2025-11-26 14:18:44
I recommended Air & Plumbing to all my clients and everyone looking for new systems or repairs. after six months searching and looking for a company I… read more
George ..
George ..
2025-10-26 22:01:40
Great response time for the appointment. Professional service. Fixed the problem. I would use them again. Note that their service charge quote was the… read more
Mary C.
Mary C.
2025-10-11 17:07:14
I had a great experience working with Mark and his team.Mark is super responsive and professional. When I was working with him for my heat pump air conditi… read more
Alan K.
Alan K.
2025-09-19 18:58:30
Mark installed my HVAC last year. He had some issues due to a defect on the Carrier HVAC. Mark came back and troubleshoot the system to get it in working… read more
Maia S.
Maia S.
2025-08-24 15:40:46
Eugene was able to come out same day (Saturday) to do an inspection when our air conditioner stopped circulating cool air. He was so efficient and… read more
Wenlong L.
Wenlong L.
2025-07-17 17:29:43
The good side is that Mark responded quickly and set up an appointment for the next day. The diagnostic price is the lowest of what I know of. Both the… read more
Carolyn H.
Carolyn H.
2025-07-12 14:38:42
Our AC unit was blowing warm air. After I sent a request for service, Air & Plumbing answered me with a quote for service charge of $49 and that they have… read more
Sean I.
Sean I.
2025-06-04 19:04:52
Right after a recent heatwave it became obvious that my upstairs AC was barely working. It’s over 30 years old and a heat pump so expected to be told that I… read more
Hannah G.
Hannah G.
2025-06-04 15:10:01
Great service. A technician was at my door within a few hours after I first got in touch with them. He was very helpful and honest. He was able to do what… read more
Hadi Khazraee
Hadi Khazraee
2025-05-29 14:08:07
We had Air & Plumbing Systems install two heat pump systems for our house. The cost was very reasonable and we could not be happier with the service we… read more
Mark C.
Mark C.
2025-05-27 17:47:37
Edward did a fantastic job helping us install the mini split system. Great communication great work! This is the third time using this company for the past… read more
Andrew B.
Andrew B.
2025-05-13 14:12:41
It was that’s time that my air-conditioning system needed an upgrade, so I called my trusted company and they delivered an excellent job. System… read more
H. N.
H. N.
2025-05-06 10:51:38
After online request for information and pricing, I decided to have A&PS come out for diagnostic visit for our water-leaky AC indoor unit. Eduard spent… read more
Misha S.
Misha S.
2025-04-14 11:27:02
Best company I ever use in my life responding right away. Prices is the best and getting job done very well thank you. read more
Gary
Gary
2025-02-13 18:28:07
we hired A&P Systems because we had a strong smell of gas when the heater came on. The technician Eugene, was on time and was very professional as he… read more
Jilong K.
Jilong K.
2025-02-08 14:55:23
Great service and reasonable price. Highly recommended. They offer lower diagnostic fee for the first visit. read more
Yuankun X.
Yuankun X.
2025-01-17 20:20:03
Eugene is fantastic. Our furnace shut down all of sudden and stuck at lockout state, despite many resetting attempts. It was a Friday afternoon and hard to… read more
Bosco F.
Bosco F.
2024-12-17 11:34:35
I met Mark Fridlyland of Air & Plumbing Systems several years back in a “save energy” type of open house for contractors in Los Altos. I ended up using his… read more
Aarthi R.
Aarthi R.
2024-11-15 19:23:50
Eugene was helpful in resolving our furnace issue. He responded quickly to our service request and was able to diagnose and fix the problem within an hour…. read more
Bob R.
Bob R.
2024-11-02 08:50:38
I recently discovered that my furnace was 26 years old so I decided to replace it before winter. Since this summer was unusually hot I decided to add an… read more
Alon M.
Alon M.
2024-10-01 16:37:12
Highly recommended! We hired A&P Systems to replace our duct system. They came in and did very professional work, in addition to a very reasonable price…. read more
Deanna C.
Deanna C.
2024-07-06 11:59:18
I don’t write reviews often, but the exceptional response and service merits recognition since we really appreciate the fast online response and Eugene who… read more
Yuting L.
Yuting L.
2024-07-02 17:07:34
Very responsive and professional. I scheduled an appointment within 12hours. My ac problem got targeted and solved very quickly. Awesome experience. read more
Ruogu L.
Ruogu L.
2024-06-29 18:09:44
Contacted these guys in the afternoon, and they sent Caesar to my house in 1 hour. Caesar is knowledgeable and friendly, quickly identified the problem of… read more
Tianwei X.
Tianwei X.
2024-06-24 12:04:14
Respond quickly and solve the issue immediately. The diagnostics fee is low, but not sure how the repair cost compares with others. read more
Robert
Robert
2024-06-23 21:05:39
Our AC broke down, but we got a working AC within 2.5 hours contacting them on a Sunday. Reasonable price, outstandingly fast response, I will definitely… read more
Chris L.
Chris L.
2024-06-23 15:49:51
Heat wave and our AC stopped working! Late afternoon on a Sunday! And with two little ones in the home. Used Yelp to request estimates, A&P responded almost… read more
Conrad S.
Conrad S.
2024-06-09 17:18:04
Fast response. Reasonable cost. Highly recommended. Would choose them again. Got our AC working very quickly. read more
Rebecca E.
Rebecca E.
2024-06-05 20:49:00
My ac stopped producing cold air today, the hottest day of the year so far. I was able to get it fixed same day! I’m so grateful. Thank you. read more
Sina M.
Sina M.
2024-05-28 09:09:36
Fast response and summer inspection for our AC system. I highly recommend this service. read more
Boris G.
Boris G.
2024-05-21 21:37:46
Installed ac with Air and Plumbing Systems, and it was the best experience I ever had with contracting services company. read more
Misha S.
Misha S.
2024-05-21 21:29:46
Those guys put the air condition for me in my house three or four years ago. They did the maintenance on it right now. I’m so happy they are great people. I… read more
Shlomi G.
Shlomi G.
2024-05-05 13:33:06
I called Mark for help after my HVAC contractor failed to deliver. He was quick to respond and completed the work in a professional manner. I would… read more
Virginia N.
Virginia N.
2024-04-12 12:57:50
I don’t write many reviews.  However, I feel that when someone provides exceptional service and performance they should be recognized.  Air and Plumbing are… read more
Tim T.
Tim T.
2024-03-08 11:38:21
Worked with Mark to get my heat pump water heater installed to replace my gas water heater. Eduard came out and did a very professional job installing a 65… read more
Kevin L.
Kevin L.
2024-03-03 08:16:11
It took some back and firth and several visits, but we were able to get the attic fan issue resolved! read more
Alan K.
Alan K.
2024-02-17 10:55:17
It was great working with Mark and his team. They provided a fair price. They arrived on time and were prepared for the job. On the day of inspection they… read more
Tom J.
Tom J.
2024-01-28 14:31:22
I had a great experience with Air & Plumbing Systems Team on two different occasions. The company both installed a new water heater for my house and some… read more
Kevin L.
Kevin L.
2023-12-21 08:31:37
We contacted Air & Plumbing Systems about getting a heat pump water heater installed. In the process, we also wanted to get an electric car charger and… read more
Malathy A.
Malathy A.
2023-07-25 15:28:59
Our downstairs AC unit wasn’t functioning properly. It was very easy to schedule a service.The tech showed up on time and gave us the diagnosis. The AC… read more