PRIVACY POLICY

Effective date: April 20th 2026
Last updated: April 21st 2026

Air & Plumbing Systems, Inc. (“Air & Plumbing Systems,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and retain information when you visit https://airandplumbing.com, contact us, submit a form, call us, email us, or otherwise interact with our website.

1. Scope

This Privacy Policy applies to information collected through our website and related online interactions. It does not apply to third-party websites or services that we do not control, even if they are linked from our website.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide, such as your name, phone number, email address, service address, and message contents.
• Service inquiry information, such as the type of service you request, appointment or booking details, and other information you choose to provide.
• Device and browser information, such as IP address, browser type, device type, approximate location derived from IP, referring pages, and pages viewed.
• Website interaction data, such as page views, button clicks, form submissions, call clicks, email clicks, and campaign attribution data where consent has been provided.
• Cookie and identifier data, such as cookie IDs or similar online identifiers used for analytics or advertising where consent has been provided.

3. How We Collect Information

We collect information:

• Directly from you when you submit a contact form, request service, call us, email us, or otherwise communicate with us.
• Automatically through website technologies that are classified as necessary for site operation.
• Through optional analytics and advertising technologies only after you provide consent through our consent management platform, where required.

4. Cookies and Consent

We use Cookiebot to help manage cookie preferences and optional tracking technologies on our website.
Our website uses categories of technologies that may include:

• Necessary technologies, which are required for core website operation, security, and basic functionality.
• Analytics technologies, which help us understand website usage and improve site performance.
• Advertising technologies, which help measure marketing performance and support audience or remarketing functions.

Where required by applicable law, optional analytics and advertising technologies are not loaded unless and until you provide consent through our consent banner or preference tools.

You may update or withdraw your consent at any time through the cookie settings tools made available on the website.

5. Analytics, Advertising, and Website Tools

Subject to consent where required, our website may use the following tools and services:

• Google Tag Manager, which helps us manage website tags and scripts.
• Google Analytics 4, which helps us measure website traffic and usage patterns.
• Google Ads, including conversion measurement and advertising-related features.
• Meta Pixel, which helps measure advertising performance and website interactions.
• Ahrefs Analytics, which helps us understand site traffic and performance.

These tools may collect information such as page URLs, referring URLs, browser and device data, interaction events, and cookie or advertising identifiers. Their data practices are also governed by their own privacy terms and policies.

6. Types of Cookies and Identifiers That May Be Used

Depending on your choices and the tools enabled on the website, cookies or identifiers may include:

• Necessary website cookies used for core functionality and security.
• Analytics-related identifiers such as _ga and _gid.
• Advertising-related identifiers such as _fbp, _fbc, _gcl_au, and _gcl_aw.
• Campaign attribution values used to understand which marketing source led a visitor to the site.

The exact cookies in use may change over time as our website tools are updated. The cookie preference tools on our website should reflect the current categories in use.

7. How We Use Information

We may use personal information to:

• Respond to service requests, inquiries, and appointments.
• Communicate with you about your request, estimate, service, or scheduling.
• Operate, secure, maintain, and improve the website.
• Measure website performance and understand how visitors use the site.
• Measure the effectiveness of advertising or marketing campaigns, where consent has
  been provided.
• Maintain records, investigate abuse or fraud, and comply with legal obligations.

8. How We Share Information

We may share information with:

• Service providers that help us operate the website, manage communications, process form submissions, host content, or support business operations.
• Analytics and advertising providers, such as Google and Meta, when those tools are enabled and consent has been provided where required.
• Professional advisors, such as lawyers, accountants, insurers, or compliance consultants, where reasonably necessary.
• Government authorities, law enforcement, courts, or other parties where required by law or where necessary to protect rights, safety, or property.
• A successor entity in connection with a merger, sale, reorganization, or transfer of business assets.

We do not sell personal information for money. We may, however, use third-party analytics or advertising tools that could be treated as “sharing” or similar regulated disclosures under certain privacy laws. Where required, we provide controls to limit or withdraw consent for those optional technologies.

9. Forms, Calls, and Communications

If you submit a form, call us, or email us, we may retain the content of your communication and related contact details so we can respond to your request, maintain business records, and provide service.
If campaign attribution or marketing source information is associated with your inquiry, we may use that information to understand which marketing channels are effective, subject to your consent choices where required.

10. Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• respond to your inquiries,
• provide services,
• maintain business and tax records,
• investigate disputes or misuse,
• comply with legal obligations, and
• preserve records relevant to legal claims or compliance matters.

Retention periods may vary depending on the type of information and applicable legal requirements.

11. Your Privacy Choices

You may:

• adjust cookie preferences through our website’s consent tools,
• contact us to request access to or deletion of certain personal information, where applicable,
• ask us to correct inaccurate information, where applicable,
• opt out of certain marketing communications by following the instructions in those communications.

You can also use browser settings to manage cookies, but doing so may affect website
functionality.

12. California Privacy Rights

If you are a California resident, you may have rights under California privacy laws, subject to exceptions, including the right to request:

• information about categories of personal information we collect, use, disclose, or share,
• deletion of certain personal information,
• correction of certain inaccurate personal information, and
• limitation of certain uses where applicable.

You may also have the right to exercise these rights without unlawful discrimination.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

13. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

14. Third-Party Services and Links

Our website may link to third-party websites or services, including mapping, social, or advertising services. We are not responsible for the privacy practices of those third parties. You should review their privacy policies directly.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date above. Material changes will apply from the date posted unless otherwise stated.

16. Contact Us

Air & Plumbing Systems, Inc.
535 Salmar Ave #F
Campbell, CA 95008
Phone: (408) 733-2000
Email: info@airandplumbing.com